Customer complaints
I am unhappy with the service I received. What can I do?
Many problems are caused by misunderstandings, and can be resolved informally. Please contact our customer service manager or the customer service agent who advised you by calling 0778 702 715, and he or she may be able to sort out the problem to your satisfaction.
How to make a compalint?
In the event you are dissatisfied with the service you have received and you have not been able to reach a resolution via our customer service manager or support team, you can make a formal complaint by email to complaints@shelfcompanies.co.zw. Please include a subject heading of ‘Customer Complaint’ and supply your full name and phone number.
What happens next?
We will acknowledge receipt of your complaint within 2 hours. An investigation will be carried out into the issues raised and a full response will normally be provided within one working day. Where the issue is particularly complex, it may take a little longer to respond fully. If this is likely, we will provide information on the action which we are taking and advise when you can expect a full response
Tel: (0242) 709 883
Mob: 0778 702 715
E-mail: info@shelfcompanies.co.zw
Shelfcompanies.co.zw is a service by Companies Made Easy (CME) a company registered in Zimbabwe at Pockets Building, 69 Jason Moyo Avenue, Second Floor, Suite 208 - 209, Harare. CME specialises in Shelf Company Registration in Zimbabwe and related corporate secretarial services.
Company Number: 15985/2019
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